Amazing

Experiences

Travelling is about getting out there and taking a break from the ordinary. It’s about hopping on a midnight train to a town you can’t quite pronounce, losing your map and finding a destination even better than planned, or stopping to sample that famous ice cream shop even though your flight leaves in 45 minutes.

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  • Rocky Mountaineer

    My first solo adventure

    Experience Specialist: Denise Cesselli

    20 years ago my husband and I planned to take a wonderful Journey through the Clouds on Canada’s Rocky Mountaineer.

    Unfortunately, life had other plans and so after 2 years of personal healing, with the help of Denise Cesselli, my Travel Specialist! I safely and confidently stepped out of my comfort zone and took a trip of a life time.

    It was everything I could hope for. Her skill, knowlege and professionalism took the worry and hassle out of making my first solo adventure.

    This experience was so fantastic and flawless that I have already asked Denise to booked me an excursion to Europe and I can’t wait!!

    Thank you Denise for helping me turn the passport page and begin a new chapter of my travel life.

    Anne

    Rocky Mountaineer
  • Hiroshima

    Amazing Trip

    Experience Specialist: marciafraser

    Good Morning Marcia,

    We arrived home yesterday afternoon after a stunning trip. Everything went like clockwork and Mark and I rode extensively on various forms of public transport in all three cities – buses, metros, overland trains as well as The Shinkansen of course. A ferry at one point too. Every single one wholly efficient and bang on time.
    Air Canada served up vegetarian out and back which worked and the Sheraton Hiroshima has indeed switched us already to a non-smoking room. Thank you for getting those last two requests through.

    We will definitely go back and having been there, we now have a good sense of how a second visit would supplement this one. It’s a stunningly sophisticated country and people. We loved it. Certainly a challenge being vegetarian but we would be thrilled to return.
    I hope you’re well and chat soon!

    Catherine

    Hiroshima
  • Mexico

    Now Jade

    Experience Specialist: Filomena Punzo

    Fil was absolutely amazing. I had my wedding at the Now Jade on April 20th this year and she made my planning as well as my guest planning so much easier and less stressful . She was quick on her responses whenever I needed anything as well as gave me a lot of insight of what I would need and how to do certain things for my wedding . She made sure we got the best deal around and always had an answer if I ever had any questions . I would recommended her to anyone who is planning on doing a destination wedding especially to Mexico .

    The Now Jade turned out to be even more beautiful then expected . The resort itself was breath taking . The staff were super friendly and very welcoming . The resort was very well maintained and our rooms were cleaned daily. Our wedding planner Jackie was super helpful . I was nervous doing a destination wedding because I would not be meeting the planner until I arrived at the resort but, everything ended up turning out better then expected . The wedding turned out beautifully and everything went as planned. The appies and dinner were delicious and the cheesecake that we decided to do for our wedding cake is still being talked about . The photos we got with our package turned out so beautiful it was hard choosing which ones to keep .

    We can’t wait to go back to this resort hopefully next year!

    Meagan Rose Costa

    Mexico
  • Mazatlan

    Amazing

    Experience Specialist: Filomena Punzo

    I had Fil help us with our destination wedding to Mazatlan Mexico! It was amazing 🙂 I recommend the Riu. It’s so classy and very affordable! I would do it again in a heartbeat. Thanks again Fil 😊

    Shawna Sucart

    Mazatlan
  • Caribbean and Barbados

    Barbados and Caribbean Islands

    Experience Specialist: Anar Kanji

    Anar, we had a wonderful trip!It was such a nice cruise, saw some beautiful islands and beaches. We were so glad we took along $250.00 USD as the ATM machines were often out of service with 100 people long line ups at the bank!

    Barbados Radisson Hotel was right on, thank you for choosing that for us – amazingly efficient and friendly. Super nice rooms and beaches! The fine sand, never seen anything like that. Next time we stay there for a week!

    Peter & Francine

    Caribbean and Barbados
  • India

    Wonderful Trip

    Experience Specialist: Anar Kanji

    We had a wonderful trip to India! Durgesh our tour guide, was outstanding – knowledgeable, friendly, respectful, accommodating and very considerate.

    Manisha Kaura & Family

    India
  • California

    Happy Couple

    Experience Specialist: Anar Kanji

    Fantastic trip! Grandparents can be goofy too 🙂

    Randy & Carolyn

    California
  • Punta Mita, Mexico

    Absolutely unreal

    Experience Specialist: Filomena Punzo

    Fil organized our wedding of 65 people at the Iberostar in Punta Mita, Mexico. It was absolutely unreal. She was so helpful planning all the logistics including organizing our guests who came from Vancouver, Toronto and Calgary. She was able to handle everything leaving my husband and I without any stress! The Iberostar was unbelievable. All our guests were so pleased with the accommodation and services provided by the hotel. We brought our ten year old son and there was plenty for him to do. The wedding coordinators and team they assembled took care of everything which allowed us to have a relaxing vacation and the wedding of our dreams. I would definitely recommend both Fil and the resort if you are planning a destination wedding, group trip or even just a trip with your spouse/family.

    Marissa Schippanoski

    Punta Mita, Mexico
  • Grenada

    Can’t wait to go back!

    Experience Specialist: Filomena Punzo

    We booked our honeymoon with Fil and could not have asked for a better agent and greater experience. From start to finish, she nailed every request we had and even suggested a few things we hadn’t thought of. We booked at Sandals La Source Grenada by her suggestion. Best decision we could have made. It was a spectacular honeymoon. A trip we will always remember. The island was amazing, the people of Grenada are so friendly and welcoming and the resort and staff were incredible. Can’t wait to go back! Thanks Fil!!

    Derek Slavin

    Grenada
  • Playa del Carmen, Mexico

    Thank you Filomena!

    Experience Specialist: Filomena Punzo

    Thank you Filomena!! It was such a great idea to get Fil to be our travel agent. We just returned from our destination wedding at the all-inclusive resort Sandos in Playa del Carmen, Mexico. Everything was PERFECT. Fil was always so helpful and accommodating. Everyone has commented to me about how quickly she would return their emails with all the answers they needed. I would highly recommend Filomena to anyone. We couldn’t have done it without you! I don’t know how you do it! Thank you again so much.

    Becky Argue

    Playa del Carmen, Mexico
  • Wedding Trip

    Experience Specialist: Phyllis Johnson

    She not only booked us our wedding when CAA wouldn’t get back to us she personally made sure I got my luggage when it didn’t show up at the airport. Here on out all our vacations will be book through her 🙂

    Candice Stringer

  • Huatulco

    Vacation to Huatulco

    Experience Specialist: Phyllis Johnson

    I wanted to send a quick note to thank you for all of your work in organizing our family vacation to Huatulco last week. It was one of the smoothest trips we’ve ever had with the kids in terms of flights, shuttle transportation, hotels, communication with our travel agent, etc… 😉

    It was such a pleasure working with you on this – we will definitely keep you in mind for our next trip, even though we live a couple provinces away.

    Nicole McDonald

    Huatulco
  • Italy

    Travelling alone was a fear for me but Marcia has made it so easy

    Experience Specialist: marciafraser

    I’m a long standing repeat client of Marcia’s……The most incredible dream vacation that I have been on was to Italy….Travelling alone was a fear for me but Marcia has made it so easy..I flew to Rome, was greeted not only at the airport but at the hotel as well……An informal get together was prepared for all the clients that would start their 17 day journey the next day together….. Marcia had taken care of everything ahead of time for me…All i had to do was hop on board and enjoy my vacation…..which i did……I got to see all the places that were on my bucket list….I found once Marcia is aware of your wishes and needs she customizes the trip to meet these requirements ….

    Janice Lukenbill

    Italy
  • Puerto Vallarta

    Destination wedding in Puerto Vallarta

    Experience Specialist: Filomena Punzo

    Filomena was an absolute pleasure to work with. She booked and coordinated 108 people for our destination wedding in Puerto Vallarta at the Hyatt Ziva flawlessly. She scouted out the best hotels for our event and got us a fabulous rate. She also helped me though the whole process of planning a wedding overseas which can be a little challenging, but she made it easy! If your planning a group vacation or destination wedding, she’s your girl!!

    Melissa Humphreys

    Puerto Vallarta
  • Jamaica

    Anniversary trip to Jamaica

    Experience Specialist: Filomena Punzo

    Just had Filo book my trip to Jamaica and it was fantastic! The best trip ever thanks to all her hard work and making sure that every detail was perfect for our anniversary trip. Can’t wait to get you to book my next one

    Lori Gilchrist

    Jamaica
  • Puerto Vallarta

    Flawless

    Experience Specialist: Filomena Punzo

    Filomena was an absolute pleasure to work with. She booked and coordinated 108 people for our destination wedding in Puerto Vallarta at the Hyatt Ziva flawlessly. She scouted out the best hotels for our event and got us a fabulous rate. She also helped me though the whole process of planning a wedding overseas which can be a little challenging, but she made it easy! If your planning a group vacation or destination wedding, she’s your girl!!

    Melissa Welton

    Puerto Vallarta
  • Puerto Vallarta

    Went over and beyond from the beginning

    Experience Specialist: Filomena Punzo

    Thank you so much Fil for helping with all the travel arrangements and wedding packages with my wedding at the Now Amber, Puerto Vallarta. You made the process so easy and kept the wedding chaos at a bare minimum. You went over and beyond from the beginning, supplying the save the dates to the final days before our adventure began. Anyone looking for a trust worthy travel agent to be involved in planning your destination forever and always, call Fil! She will support your thousands of questions, and relieve all stress when planning a destination wedding (it is a lot of work). Without you, we would have been lost.

    Tamara Camara

    Puerto Vallarta
  • Various

    Highly recommended – very impressed with Fil!

    Experience Specialist: Filomena Punzo

    I cannot speak highly enough about Fil and the services provided by this travel company. 4 years ago Fil offered to help with our destination wedding plans, an event I only assumed would be a total chaos case, but Fil took care of everything so efficiently I didn’t even have to stress!! We were all so impressed with how everything turned out. Fil also took care of TWO of our other friends destination weddings & I know they feel the same 🙂 She has also helped with a few other trips of ours and me being the high maintenance client that I am ( travelling with kids.. makes planning harder ect…) she has always taken the time to make sure we are happy. Fil is our/ all our friends ” go to” person for any trip bookings or even question, she always writes back right away and is so knowledgeable/helpful. I Would HIGHLY recommend this agent and company!!!

    Kim Levinsky

    Various
  • Mexico

    Best decision ever made!

    Experience Specialist: Filomena Punzo

    I went through so much trouble finding a travel agent that would work for me. Most don’t get back to you and some take forever giving you quotes. I was really hopeless until my brother in law introduced me to Fil. Best decision ever made! I had a Indian destination wedding which was close to 200 people that went. This was Fil’s first large scale Indian wedding, and it never felt that way. She is so organized, sooo professional, ALWAYS on top of things, quite the opposite of all the other travel agents I spoke to before her. She was so quick at getting quotes and always emailing me to get more info from me and constantly updating me with any info she would get. I wasn’t used to that, but it’s exactly what u need, someone that takes care of it all and keeps you up to speed. I spoke to Fil a year and a half before my wedding in Mexico, we went through every country, she looked into so many resorts for me, never once did she get frustrated with me, and thank god she didn’t give up on me. She never left my side, and to be honest I couldn’t have done this without her she was amazing took care of so much. She went the extra mile when she was in Mexico on vacation, and went to the resort I was getting married at to speak with the manager to make sure everything would run smoothly when our large group arrived. She also did me a HUGE favor and tasted the food for me and took pics of all the locations I had chosen. I trusted her opinion since I hadn’t been to the resort before. With Fil, you tell her what you want and she makes it happen, or will try her hardest to make it happen. Trying to make you happy is her goal. If you are thinking of getting someone to arrange a destination wedding for you, it doesn’t get better then Fil! I highly recommend her. Thank you Fil!!! Without you I would have lost my mind 😊

    Pavan D

    Mexico
  • Various

    So impressed with how everything turned out!

    Experience Specialist: Filomena Punzo

    I cannot speak highly enough about Fil and the services provided by this travel company. 4 years ago Fil offered to help with our destination wedding plans, an event I only assumed would be a total chaos case, but Fil took care of everything so efficiently I didn’t even have to stress!! We were all so impressed with how everything turned out. Fil also took care of TWO of our other friends destination weddings & I know they feel the same 🙂 She has also helped with a few other trips of ours and me being the high maintenance client that I am ( travelling with kids.. makes planning harder ect…) she has always taken the time to make sure we are happy. Fil is our/ all our friends ” go to” person for any trip bookings or even question, she always writes back right away and is so knowledgeable/helpful. I Would HIGHLY recommend this agent and company!!!

    Kim Levinsky

    Various
  • Quinta Roo Mexico

    Fil found us the most amazing travel package.

    Experience Specialist: Filomena Punzo

    It had been over 10 years since my spouse and I had been on an ocean/beach vacation. This year our twins were turning 10 and I wanted to surprise them with a trip to Mexico. After surfing on line for several weeks, I was unable to find anything satisfactory with the budget I had set. My spouse suggested we contact Fil at Travel Masters. Fil was informed about what we were looking for and the parameters of what we were willing to spend. Within a day, Fil found us the most amazing travel package that was well beyond our expectations and well within our budget. It was the best family vacation thus far. Our experience was so wonderful that I have recommended Fil to all my friends and co-workers. She took care of everything. All we had to do was get on the plane and enjoy our tropical paradise vacation… I will not be surfing the net for my next tropical get away; I have Fil is on speed dial. 🙂

    C. Yee

    Quinta Roo Mexico
  • Puerto Vallarta

    50 Anniversary Family Trip

    Experience Specialist: Filomena Punzo

    We had an amazing trip to Puerto Vallarta and stayed at Grand Marival Resort. There were 13 of us there. It was our third time in Puerto Vallarta and this hotel I would totally recommend. ALL the staff were wonderful, food was great, beach was perfect and the room was nice and clean. We had a great time and I want to thank Filomena for organizing and booking our trip once again. It’s nice to have a travel agent that thinks of all the things that I might miss. I would highly recommend Fil as she is a fountain of knowledge.

    Shannin Pinette

    Puerto Vallarta
  • Mexico

    Our Dream Honeymoon Package

    Experience Specialist: Filomena Punzo

    Fil booked our honeymoon package and it was a dream. After sending a few emails back and forth our all-inclusive vacation was booked and confirmed within just a couple hours. As it was our first all-inclusive vacation and trip to Mexico we had lots of questions but Fil was happy to answer everything very quickly. Her personal input of the resorts was extremely helpful in deciding where to go. We highly recommend working with Fil and will definitely be using her services to book our next trip.

    Brigitte Reynen

    Mexico
  • Mexico

    Quick and professional

    Experience Specialist: Filomena Punzo

    Fil has been our corporate travel agent for several years now and we love working with her. For five years we have been taking staff and customers on a Sun Convention in Mexico and with Fil’s help it has gone off without a hitch each time. She always worked incredibly hard to work within our budget and has got us amazing properties that I am confident we would not have been able to get without her. Our group was a bit difficult as we would have people flying out of six or seven different gates but she always managed to get everyone arriving and departing on the same days…..Throughout all the different changes that can happen when planning large travel groups Fil was able to take care of everything quickly and professionally. Honestly if it wasn’t for her it would not have turned out so amazing each time. She is truly a specialist in her field and I would recommend her for any corporate or personal travel.

    Jaime Grinsted-Gifford

    Mexico
  • Mexico

    An amazing help!

    Experience Specialist: Filomena Punzo

    This is long overdue, but much deserved. Fil was recommended to us through a friend. I feel that I should pass along a similar recommendation. She was an amazing help from the first correspondence, and I was impressed by how promptly she responded to every message I sent her. We told her what we wanted (a week in Mexico for 50 people) she suggested multiple options and we we ended up with the perfect resort. Working within our budget and with our large party departing from various locations, Fil organized it in a way that would have been a nightmare had I tried to do this myself. We can’t thank her enough for everything she did. If you have a trip in mind that you want to plan, she’s a specialist who will save you a lot of headaches. Thank our so much, Fil, for such a wonderful experience.

    Jenn Sihota

    Mexico
  • Mayan Riviera

    Our wedding was absolutely amazing

    Experience Specialist: Filomena Punzo

    Fil, thank you so much for everything! Our wedding was absolutely amazing and would not have come together so flawlessly without you!!! The Honeymoon was AMAZING!!! Your recommendation for the Excellence was unbelievable. We felt like royalty and are so appreciative for all that you did!!! Fil was recommended to me from a friend and I would highly recommend her to any of my friends, family, or complete strangers 🙂

    Thank you!!!! xoxo

    Meghan LeeAnn

    Mayan Riviera
  • Mexico

    Mexico

    Experience Specialist: Amber Taylor

    Amber has helped my husband and I escape to Mexico twice. I searched online before I contacted her, there was just so much out there and I was picky. She was able to narrow down the search to just a few different resort based on our wants. She always answered all my questions promptly and honestly. She also arranged private transportation to and from the resorts. I will continue to use Amber for all my travel needs and highly recommend her to all my friends.

    Tracy L

    Mexico
    May 2015
  • Honeymoon

    HONEYMOON

    Experience Specialist: Filomena Punzo

    Thanks so much Fil for organizing our amazing honeymoon!!! Everything was flawless and easy from beginning to end!!! 5 stars for sure

    Melissa Schreder

    Honeymoon
  • Cuba

    CUBA FUN!

    Experience Specialist: Amber Taylor

    We were planning our first trip to Cuba and Amber helped us pick the resort best suited to us and our budget. Our entrance into and back from Cuba went without a hitch thanks to Amber ensuring we were well prepared with all necessary documents, will definitely be using [Amber Taylor] for future travel!

    Tina McManus

    Cuba
  • Mexico

    MEXICO HOLIDAY

    Experience Specialist: Amber Taylor

    Amber has helped my husband and I plan 2 trips to Mexico. When looking at all the different options online we would get overwhelmed about all the choices. When we contacted Amber, she narrowed down the options and gave us lots of info on each resort and all the amenities. Booking was painless, she always got back to me right away when I had questions and arranged private transportation to and from the resort for us so we shouldn’t be stuck on a shuttle. We will be using Amber for our next vacation for sure!

    Tracy

    Mexico
  • Cuba

    Cuban Adventure

    Experience Specialist: Amber Taylor

    Thanks Amber!! You’re one fantastic lady!! Thanks for booking our trip to Cuba!! It was everything our family was hoping for and more. Can’t wait to call you again to book our next adventure!

    Trina Mastel

    Cuba
    September 6, 2015
  • Global

    AMAZING EXPERIENCE

    Experience Specialist: Amber Taylor

    Could not have asked for a better experience with a travel agent. Amber found us (family of 4) an amazing deal. She was quick to pick up her phone, return phone calls, and emails. Thanks again Amber!

    Elizabeth Kan Hai

    Global
  • Europe

    AMAZING DEAL!

    Experience Specialist: Amber Taylor

    Awesome to deal with and got us an insane deal !!! Will definitely be using [our Experience Specialist Amber Taylor] again 🙂

    Laura Faulkner-Bueckert

    Europe
  • Global

    AROUND THE WORLD

    Experience Specialist: Amber Taylor

    Amber has been doing our travel arrangements for the past 12 years. We have loved every place she has recommended to us, loved the service and attention to details that she gives. Goes above and beyond to make sure her clients get the best deal at the best places. I recommend her to all 🙂

    Kelly Sturtevant

    Global
  • Beach

    HONEYMOON HAPPINESS

    Experience Specialist: Filomena Punzo

    Thank you so much to Filomena who helped us plan our honeymoon!

    Randi Birak

    Beach
    May 29, 2015
  • Puerto Vallarta

    How do I thank you for everything?

    Experience Specialist: Filomena Punzo

    Fil, how do I thank you for everything?…

    11 months of planning… just about 100 guests… 1000 questions…. a hurricane hitting our original destination, without Fil I would have fell apart so many times over. Many people asked how I was coping with all the wedding planning and so many hiccups?? I told them my girl Fil @ travel masters was taking care of everything, and man did she ever.

    After booking our 100 guests originally in LOS CABOS, we find out a hurricane hits and our wedding would be cancelled just a few months before our departure. No problem for Fil, she re booked all our guests with zero issues!!!

    We just returned from a incredible week from the HYATT ZIVA PUERTO VALLARTA. I could not have asked for a more perfect wedding day too!
    If you are planning a group trip or a destination wedding, call Fil if you want a stress free experience.

    Thanks for taking my 1000+ calls and emails, I know I was a very demanding bride.
    Our trip was perfect because of you!! We cannot thank you enough. You are so awesome at what you do. We’re already planning our next big group trip:)

    Lynn Luu

    Puerto Vallarta
  • Puerto Vallarta

    A DREAM WEDDING

    Experience Specialist: Filomena Punzo

    I had planned a destination wedding in 2013 and if it weren’t for Fil, I think I would go crazy trying to book all 50 people on my own. It went incredibly smooth! And because of that experience, it confident in referring her to my other friends that were planning destination weddings as well. I have since referred her to two weddings. One just passed and that was at the Hyatt Ziva in Puerto Vallarta. Talk about 5 star service? This hotel was a complete definition of that! If you are planning or wanting a worry free trip, Fil is your gal!! She does everything for you and put you first! Thanks Fil form your diligence and attention to detail!

    Cathy Ho

    Puerto Vallarta
    May 20, 2015
  • Vacation

    A-FREAKING-MAZING

    Experience Specialist: Amber Taylor

    Amazing service, insane deals, and understands my travel needs. Truly an “angel”. I look forward to booking her for my next vacation.
    #FuelsMyWanderLust #EnablerAndILoveIt

    Jenny England

    Vacation
  • Mexico

    WEDDING BLISS

    Experience Specialist: Filomena Punzo

    I want to take the time to acknowledge and display how devoted, hard working and dynamic Fil is. We had a wedding group of 23 that was set to go to Cabo, Mexico. When the hurricane hit around a month beforehand, we were devastated at the thought that there wouldn’t be another resort that would be able to facilitate and accommodate all of our needs. She literally worked like crazy to work it out and didn’t give up! With only 2 weeks to spare, she did it!! Blew it out of the water! Awesome resort, beautiful destination, breathtaking wedding and all the bells and whistles. I can say that any average travel agent would haven’t have been able to figured this mess out. She persevered and didn’t let us down. We will never use anybody else for our travel needs. Thanks Fil! Love from all of us, Chris and Daina’s family and wedding group.

    Isa Gaia

    Mexico
    November 14, 2014